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Refund and Returns Policy

Exchange or Refund policy

You have 14 days from the receipt of your order to return or exchange products.

Our easy return policy requires two simple steps:

1) Return the relevant products to your nearest ASEEL store in the same condition as supplied and in their original packaging.
2) Carry the relevant invoice.

Online Exchange policy

To exchange an item within the 14 days period, please call our Online Customer Service: 01140809638 and inform them what items you need to exchange or refund. Please share all the required details with the customer service representative and you can exchange the item via courie

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